Frequently Asked Questions
Frequently Asked Questions (FAQ) – Daily Desires
We want your shopping experience to be smooth, secure, and satisfying. Here are answers to our most common questions.
1. How long will my order take to arrive?
UK Orders: Estimated delivery is 7–12 days.
International Orders: Estimated delivery is 14–30 business days, depending on your location.
We work closely with trusted shipping partners to ensure your order arrives as quickly as possible.
2. Do you ship internationally?
Yes! We proudly ship to customers all over the world. Delivery times vary based on your location.
No matter where you are, Daily Desires can reach you.
3. How can I track my order?
Once your order is shipped, tracking details will be uploaded as soon as possible. You can check your order status anytime on our Track Your Order page.
We keep you updated every step of the way.
4. What is your return policy?
We accept returns within 30 days after delivery. Items must be unused, in their original packaging, and in the same condition as received.
Your satisfaction is our priority – shop with confidence.
5. How do I start a return?
Simply contact our support team with your order number and reason for return, and we’ll guide you through the process.
We make returns as easy and stress-free as possible.
6. My order is delayed – what should I do?
Delays can sometimes occur due to customs, postal service issues, or high-demand seasons. If your order is taking longer than expected, please contact us so we can investigate.
We’re always here to help track it down for you.
7. What if my order arrives damaged or defective?
If this happens, please email us immediately with clear photos of the product and packaging. We’ll arrange a replacement or a refund.
We stand by the quality of every product we ship.
8. Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we can update or cancel it. Please contact us as soon as possible for assistance.
We’ll do our best to accommodate your request quickly.
9. Do you offer free shipping?
We occasionally run free shipping promotions. Any active offers will be shown on our homepage or during checkout.
Keep an eye out for special deals to save more.
10. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure online payment options.
Your payment is always processed safely and securely.
11. How can I contact customer support?
You can reach us via our Contact Us page or email us at dailydesires.uk@gmail.com. We aim to respond within 24 hours.
Friendly support is just a message away.